Digital Inclusion

Digital Inclusion

At AYP, we believe that access to technology and digital skills is no longer optional — it is essential for education, employment, and everyday life. Our Digital Inclusion Programme, which will be delivered from the new building in partnership with XXX and local training and education providers, will ensure that everyone in the community has access to digital tools, internet connectivity, and the skills to use them confidently and safely.

This programme will bridge the digital divide by combining access, training, and ongoing support, empowering residents to learn, work, and stay connected in an increasingly digital world.

Key Services We Will Provide

Fully Equipped Computer Room

  • A modern, accessible IT suite with high-speed internet, printing, and digital resources.

  • Open access for residents who do not have computers or broadband at home.

  • Dedicated spaces for education, employment, and support services, including:

    • Online benefits and housing applications

    • School, college, and university applications

    • Job search and career development

    • Study and homework support

    • Social use such as email, video calls, and online communication with friends and family

Digital Skills Training and Courses

  • Free online and in-person courses teaching essential IT skills, including:

    • Basic computer literacy

    • Internet safety and online security

    • Using email, word processing, and spreadsheets

    • Accessing government, health, and education services online

  • Advanced workshops on using digital tools for small business, creative work, or education.

  • Accredited and non-accredited digital learning opportunities selected by participants each year.

Support and Guidance

  • On-site digital mentors and volunteers available to assist residents with forms, applications, and online services.

  • Drop-in sessions helping individuals access support services independently.

  • One-to-one digital coaching for those needing extra help or accessibility support.

Community and Social Connection

  • Group sessions encouraging older adults and isolated residents to use technology to stay connected with family and community life.

  • Intergenerational learning programmes pairing young people with adults and seniors to share knowledge and build confidence.

  • Partnerships with schools and colleges to promote safe and responsible technology use among young people.

Our Mission

Through the Digital Inclusion Programme, AYP aims to:

  • Remove digital barriers by providing access to technology, connectivity, and support.

  • Equip residents with the skills and confidence to use technology safely and effectively.

  • Enable education, employment, and access to essential services for all.

  • Build a digitally confident and connected community where no one is left behind.

By providing access, training, and support under one roof, AYP will ensure that everyone — regardless of age, background, or income — can thrive in a digital society.

Outputs

  • 300 residents supported annually through digital access and training.

  • 50 digital skills workshops delivered each year.

  • 100 participants completing accredited or non-accredited IT courses annually.

  • 200 residents accessing computers and internet for education, employment, or essential services.

  • 20 volunteers trained as digital mentors to provide ongoing assistance.

  • 10 intergenerational digital learning sessions delivered annually.

Outcomes

  • Improved digital confidence and independence among residents.

  • Increased access to education, employment, and support services through digital literacy.

  • Reduced social and digital exclusion, particularly for low-income families and seniors.

  • Enhanced job readiness and career progression through digital upskilling.

  • Greater community connection and engagement via online communication and collaboration.

  • A digitally inclusive community hub, where technology empowers everyone to learn, connect, and grow.